Fusion announces AI Talos enhancements in support of its data-led approach to accelerating digital transformation

Fusion Global Business Solutions has continued to invest in AI Talos to support the delivery of its Outcomes Based Services using a data-led approach.

AI Talos uses AI algorithms, machine learning and NLP with Fusion’s unique service management and automation experience to rapidly analyse structured and unstructured data to provide otherwise invisible insights. Fusion then benchmarks and measures its Outcomes Based Services. This impressive technology has allowed an increasing number of customers to accelerate their digital transformation, using real customer data and facts, in readiness for a rebound in the global economy. Fusion has a dedicated team of developers and data scientists collaborating on AI Talos, delivering quarterly releases. The latest release provides enhanced data visualisation, further AI Use Cases and a Citizen UI.

Fusion offers to the market an approach that is data-led, delivering, in days unlike conventional analysis tools, rapid insights combined with market-leading technologies like BMC Software and Automation Anywhere to deliver Outcomes Based Services that are benchmarked and measured. This is underpinned by our significant investment in our unique AI Talos toolset.

Many customers consider AI Talos as the hidden gem in the Fusion portfolio” says Gary Pruden, Chief Technology Officer of Fusion Global Business Solutions.

Our particular focus is on Digital Service Management, Intelligent Automation and Service Operations Management, where we have delivered more than 4,000 projects over 20 years with our talented people.


Learn more about AI Talos here!

If you would like to see AI Talos in operation, and how it can help you deliver on your digital transformation please contact


By Fusion News Team