Intergrates and automates digital service management processes for IT organisations
Passing ticket information to suppliers and other partners relies on exchanging data across internal and external systems. Do you use multiple ticketing systems? Do you need to exchange information across systems and suppliers?
eBonding bridges these gaps with standardised interfaces that can be deployed in just a few days —without the need for customisation.
Fusion eBonding has been deployed by many global enterprises to integrate SaaS, on-premises and cloud applications, to provide a 360 degree view of their customers, partners, and employees.
Key Business Benefits
eBonding solution has been designed for ease-of-use, speed, and a better engagement experience, to accelerate business outcomes.
eBonding is an out-of-the-box solution with standardised interfaces that work immediately. This reduces implementation time and resources, speeding up your time to market.
eBonding standardised interfaces reduce implementation and operating costs. We offer upgrade and manufacturer support to help avoid manual workarounds that are risky and timely.
Comprehensive end-to-end visibility of service delivery across multiple service providers.
- Improve compliance and transparency and avoid vendor dependencies
- No delays caused by time consuming on-boarding of partner and internal systems
- Reduce operational risk and negative impact on updates & maintenance through standardised interfaces.
eBonding is set up to onboard new partners and systems easily and very quickly.
eBonding deployment models
Operate eBonding in two environments:
- eBonding On Premise
- eBonding hybrid spanning across both cloud and On Premise to provide added levels of security and flexibility