CRM Consolidation

The need for consolidation within organisations can be driven by many different factors such as acquisitions, geographic expansion or organisational restructuring. Whatever the reason, Fusion have been dealing with the impact on IT of these consolidations for many years. With our new offerings in the Salesforce domain, we can now offer a platform that makes these kinds of project much more straightforward by using the CRM as a hub for as many different parts of your organisation as is required.

Key Benefits

  • Single platform to access and aggregate data from all parts of the organisation providing “One Version of the Truth”
  • Reduced need for new platform implementation in order to standardise as Salesforce can be used to import information and then display it back in a standard format
  • The ability to achieve a 360 degree view of the customer is a reality not a dream with Fusion.

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Case Studies