Tag Archives: AI

Self-Service Coming of Age

The onset of Covid-19 has changed the way we work permanently. We certainly have entered the world of the “new normal” with more things happening online than ever. Within the IT world, we have seen organisations shift to remote working and using self-service to deliver services using online methods. This will continue and marks a […]

Getting IT Results Today with IT Artificial Intelligence

This post was originally published on BMC Blogs https://bit.ly/2kdgy8s Once the stuff of science fiction stories, artificial intelligence (AI) is moving into the mainstream. Practical applications are rapidly emerging and businesses are exploiting AI apps to deliver significant value. In particular, cognitive computing capabilities are now performing many routine, mundane tasks that humans have been […]