Fusion Global Business Solutions supports enterprise agility: We are pleased to announce the release of two new applications that extend your use of BMC Helix: Agility Suite and Visual Boards. Organizations are introducing agile and DevOps processes beyond IT, spanning all lines of business to support the agility and customer experience necessary to stay competitive […]
How well do we understand the NHS shift to cloud and automation technologies? Do we understand the common challenges faced in the adoption of new digital solutions? The importance of these investments? At Fusion Global Business Solutions, we’ve partnered with National Health Executive, BMC Software and The Dudley Group NHS Trust to better understand these […]
This is a blog about capacity management (the reference to “crystal ball” to guide our future decisions), covering challenges, lessons learned and interesting topics. This time we will use the COVID-19 pandemic to illustrate the challenges of capacity management for IT in the enterprise. I am not aware that any of our major customers had […]
Fusion Global Business Solutions is pleased to announce the growth of its team with the recent appointment of Jim Waring as Solutions Architect. Jim joins Fusion from BMC Software and has 18 years’ experience in both presales and professional services. He brings with him a wealth of experience in Capacity Management, as well as having […]
Fusion Global Business Solutions are pleased to announce their recent Platinum status at the FY19 EMEA BMC Software Partner Forum in Madrid, Spain. Platinum partner status recognises Fusion’s specialist competencies in delivering IT and Customer Service Management solutions to businesses globally. Fusion has consistently invested over many years to reach this milestone of Platinum status, […]
This post was originally published on BMC Blogs https://bit.ly/2kdUGty Throughout government agencies, public servants use integrated service management tools for streamlined reporting, optimized ticket management and organized service catalogs in IT and business operations. However, these end users often only utilize about ten percent of the tool’s capabilities. If they can increase the utilization of […]
“Our success has really been based on partnerships from the very beginning.” Bill Gates It’s broadly acknowledged that partners in the IT space add value to vendors. Let’s give an example here – with over 60,000 channel partners, Cisco’s channel strategy revealed that “85% of products and services revenue is directly linked to its […]
This post was originally published on BMC Blogs – http://spr.ly/61100DnMoA There’s been a lot of talk about the upcoming General Data Protection Regulation requirements and the potential penalties for non-compliance, but I thought it would help to provide you with some facts. Here’s 250 pages of GDPR information condensed into 10 bullets: Don’t have a […]