Tag Archives: Government IT Service Management

What’s next in Government IT Service Management? 6 Expert Insights

This post was originally published on BMC Blogs https://bit.ly/2kdUGty Throughout government agencies, public servants use integrated service management tools for streamlined reporting, optimized ticket management and organized service catalogs in IT and business operations. However, these end users often only utilize about ten percent of the tool’s capabilities. If they can increase the utilization of […]