Tag Archives: self-service

Fusion Global Business Solutions has continued to invest in AI Talos to support the delivery of its Outcomes Based Services using a data-led approach. AI Talos uses AI algorithms, machine learning and NLP with Fusion’s unique service management and automation experience to rapidly analyse structured and unstructured data to provide otherwise invisible insights. Fusion then […]

The onset of Covid-19 has changed the way we work permanently. We certainly have entered the world of the “new normal” with more things happening online than ever. Within the IT world, we have seen organisations shift to remote working and using self-service to deliver services using online methods. This will continue and marks a […]