
Fusion Global Business Solutions announces re-branding of VIPCON to Fusion Germany
The merger of Fusion Global Business Solutions and VIPCON in 2019 brought together two leading businesses in Service Management and Operations. Sharing one brand completes the integration of the two by creating One Team – One Fusion to better serve our customers and partners, for whom we combine real global coverage in three continents with local market skills. Together with significant operations across continental Europe and the UK, we have a growing presence in North America and a wholly-owned subsidiary in India.
“Our global business ensures customers get the deep expertise and experience they need from across our network while having strong local presence and skills,” says Mark Lyttle, Chairman of Fusion Global Business Solutions.
With our emphasis on Digital Service Management, Intelligent Automation and Service Operations Management, where we have delivered more than 4,000 projects over 20 years with our talented people, offering a data-led market approach. We deliver rapid insights using our unique AI Talos toolset combined with market-leading technologies like BMC Software and Automation Anywhere to deliver Outcomes Based Services that are benchmarked and measured.
John Mohan, CEO of Fusion Global Business Solutions, continues “to offer the market a true differentiator in the delivery of quality Service Management and Operations, our global scale allows us to make significant investments in innovation to help our customers drive digital transformation more quickly and efficiently.”
“With this phase of completing the integration of Germany to the Fusion Global Business Solutions group, we combine the best of people and technology to make Fusion GBS the supplier and employer of choice the world over for quality, valued Service Management and Operations,” says Conni Kunz, CHRO of Fusion GBS and Managing Director of Fusion Germany.