News

What is IT Agility? IT Agility Explained
This post was originally published on BMC Blogs - http://spr.ly/61104Dntoe In the ever-evolving world of information technology, being able to effectively respond to market changes is a difficult b...
IR35 – Will it come to the private sector and what does it mean for you?
IR35 legislation was first introduced in 2000, and is designed to combat tax avoidance by workers supplying their services to clients via an intermediary, such as a limited company, but who would be a...
5 essential points to consider when choosing a software vendor’s channel partner
“Our success has really been based on partnerships from the very beginning.” Bill Gates   It's broadly acknowledged that partners in the IT space add value to vendors. Let’s give an e...
Has Sales changed in the last 10 years?
In my opinion fundamentally yes it has in some aspects, but also fundamentally no! (Confused? Read on and I will explain) It always pains me, but salespeople don’t always have the best reputation. ...
What you need to know about GDPR and How Control-M can help
This post was originally published on BMC Blogs - http://spr.ly/61100DnMoA There’s been a lot of talk about the upcoming General Data Protection Regulation requirements and the potential penalties ...
Fusion Support Services - An Interview with Dilpreet Singh Sohanpal
Fusion are a leading BMC Support Partner with the largest dedicated support team in Europe offering 24×7 global support that goes beyond a basic break-fix service. Our BMC Support Services are modelle...
10 Trends That Will Impact the Future of ITSM and IT Operations
What will the future of IT Service Management (ITSM) and IT Operations look like? For me, it’s best to start with two things about modern business that are now both apparent and very important and the...
Maximise Knowledge Management – Improve the user experience and save money
Knowledge management is on most CIO’s minds - whether it’s something that needs to be done, or is in process, businesses today are beginning to see the benefits of this clever tool in being able to im...
Fusion is 20 years old!
This month marks 20 years of trading for Fusion. We would like to thank all the Fusion stakeholders - team members, BMC staff and customers (past and present) for their hard work, support and encourag...
How 200+ Companies Are Using BMC Discovery for Multi-Cloud and Why
This post was originally published on BMC blogs http://ow.ly/PMOW30jo2VX Multi-cloud environments allow unprecedented flexibility for each organization to create exactly the right mix of infrastruc...
24hr Gaming Session for Macmillan Cancer Support
In true Corporate Social Responsibility style, Muther Pola, one of our Presales Consultants and his three friends (Team Fridge) will be taking part in a 24 hour gaming marathon for Macmillan Cancer Su...
Artificial Intelligence today and its future – the opportunities are endless!
When discussing AI, we are really talking about 3 main things: Natural Language Processing – this is the ability to understand what people speak or type. Machine Learning – This is where machi...
Test the DNA of your Managed Service Provider: Command and Control
The Managed Service Provider (MSP) space is a complex multi-faceted industry from global outsourcers to many small new entrants; from SaaS providers to cloud brokers; from specialists to generalists. ...
Cloud-based ITSM: The Competitive Equalizer for Mid-Market Companies
This post was originally published on BMC Blogs. http://spr.ly/61107Du4eR This blog is the first in a three-part series on IT service management for small-to-medium enterprises (SME), in which we’l...
Cloud Cost - Journey without a map
90% of the companies that we talk to currently have some kind of cloud strategy, whether they have already dabbled in cloud and got their proverbial fingers burnt or whether they are still trying to d...
Fusion Acquires BSM Iberia in Spain
Fusion Global Business Solutions, a BMC Software global partner, is delighted to announce the acquisition of BSM Iberia. As a BMC Software partner headquartered in Madrid, Spain, BSM Iberia has extens...
The BMC contractor marketplace is changing, what you need to know
Although BMC has a large pool of on-site expertise, the BMC contracting market place is still a big player within the UK and Europe, as well as beginning to branch out into the US. According to the an...
Fusion continues to grow strongly in North America in 2017
Trusted global BMC Software partner, Fusion Global Business Solutions, continued to grow strongly in North America in 2017 with sales growth of over 30%. Raj Jandu, Director of International Sales, sa...
How to tackle multi-lingual environments & business divisions in a shared service model
There are lots of pressures for businesses today to cut costs. More and more are seeing a shift in needing to move to ‘digital’ to increase their revenue streams. By moving to a shared service model, ...
Fusion announces strong financial performance in 2017
Fusion Global Business Solutions, the trusted global BMC Software partner with operations in Europe, North America and Asia, is pleased to announce a strong financial performance in 2017. Chairman, Ma...
Fusion is committed to support charitable events and activities as part of its Corporate Social Responsibility promise
As you know, “giving something back” is something we are very keen to get involved with as part of our corporate social responsibility strategy. 2017 was a significant year for us supporting various c...
Is this the best use of my time right now?
As someone who always has a lot of projects on the go, whether it’s to do with work and the world of Professional Services, helping with my local Scout Group or work as a Network Scout Commissioner, o...
Service Management With IoT – The Evolving Landscape and Real-life Implementation Experience
A driverless car automatically reroutes detecting an accident on its way. A doctor receives an alert about a patient having low blood pressure. A farmer receives a notification regarding depleting moi...
“A remarkable company and valuable experience” – Jasmine’s week at Fusion
I have nearly completed a week’s work experience with Fusion and as a final task, I have been asked to put together a few words on how I felt my time with Fusion went. Firstly, for someone with no ...
ITSM in 2018 - My Three Predictions
You have probably come across numerous predictions for the ITSM market for 2018 already, trust me I have, however as we tick off the first month of the new year, I wanted to re-group my thoughts and s...
Fusion joins #5forthefight campaign in memory of Dermot Costello
It is with sad regret that we recently heard of the passing of a dear friend and colleague of ours, Dermot Costello, whom we worked with for many years while at BMC Software. In his memory, Fusion ...
Fusion and Trinity College Dublin Hockey Clubs Continue Sponsorship for 2017/18 Season
Fusion Global Business Solutions and Trinity College Dublin Men’s and Ladies’ Hockey Clubs are delighted to announce the sponsorship of the Dublin University Hockey Club (DUHC) and the Dublin Universi...
Fusion welcomes Jen Harris as Digital Marketing Specialist to the team
Fusion are pleased to welcome Jen Harris to Fusion’s Marketing Team as our new Digital Marketing Specialist. Jen brings with her ten years of experience in Marketing, working for companies within t...
Managed Service - Augmentation as the force multiplier
So here I am…I’ve spent big money on enterprise software and now my team are telling me they have issues in implementing and integrating the software. They tell me the best return I can expect from my...
What makes Superior Support?
One of the trends that we have seen in support recently is that there is much less administrative development than there used to be. Previously, we saw a great number of admins making many development...