Mark led the buyout of Fusion Business Solutions in 2002 and has built a management team that is regarded as one of the strongest in the Service Management marketplace. As a result, Fusion has achieved compounded annual growth year on year.
Chief Executive Officer
John was appointed as Fusion’s CEO in 2013. He joined Fusion in 2002 after a career with international construction companies including US-based Bechtel Ltd. He commands a knowledge and understanding of the business from an internal operations, finance, and customer perspective.
Chief Technology Officer
Gary has over 25 years experience in IT and Telecoms and a wealth of experience in service management and software development. Gary is responsible for defining projects with customers, which deliver value to the business and that issues such as technology and organisational alignment are correctly addressed. Within Fusion Gary is responsible for technical strategy and methods.
Director of Global Services
David joins Fusion with over 35 years’ experience working within several key Operational Management and Service Management roles. He brings with him a wealth of knowledge in Prince2, Agile and Application Performance Management (APM) and is an active member of the British Computer Society (BCS) - The Chartered Institute for IT, at the Chartered IT Level. He also holds qualifications and has gained working practice across ITIL disciplines.
Group Sales Director
Sunil manages Fusion’s global sales team. He steped into the role after directing the UK sales team and previously leading Fusion's Resource Management division. He specialises in working with major IT Service Providers, financial services and enterprise organisations to improve service performance and efficiency through better alignment of people, process and technology.
Managing Director of Vipcon, a member of Fusion GBS and the Netherlands
Conni Kunz joined the team in 2019 when German-based BMC partner VIPCON GmbH joined Fusion Global Business Solutions. Conni was formally joint Managing Director of VIPCON, building it up to a €16 million business. Conni continues in her role as sole Managing Director of 'VIPCON, a member of Fusion GBS', to lead the German business’ direction and growth.
Managing Director, Iberia
One of the founders of BSM Iberia, Javier joined Fusion as part of the acquisition by Fusion. He joined Fusion as the Managing Director in Spain and leads our expansion in southern Europe. Javier brings with him a wealth of expertise and domain knowledge as well as a strong relationship with BMC Software and customers in the region.
Managing Director, India
Hrishi joins the Fusion management team after working for many years for Fusion in various technical capacities, most recently as a Solutions Architect for one of the most ambitious and innovative service management projects in the UK touching tens of millions of customers. He brings strong team leadership skills and a passion for driving innovation. His promotion internally highlights the opportunities for growth that come from consistent performance.
Product and Innovation Director
Andi Kunz joined the team in 2019 when German-based BMC partner VIPCON GmbH joined Fusion Global Business Solutions. Andi was formally joint Managing Director of VIPCON, building it up to a €16 million business. He is now a member of the Fusion Board responsible for driving future international growth. He is also Product and Innovation Director and leads on the development of new products and services for Fusion as well as the management of the Fusion cross pillar BMC portfolio.
Group Marketing Director
Christina joined Fusion as the Group Marketing Director from Vipcon in Germany. Having worked in Marketing in a number of large organizations, Christina brings her experience from German, DACH and Global marketing roles to help guide Fusion's ambitious growth strategy and build and direct the marketing strategy and execution across the globe.
Sales & Marketing
Director of International Sales
Raj first joined Fusion in 1998 and led the UK Fusion sales team for the better part of 12 years. After successfully delivering year on year growth, Raj transitioned into an International role looking after Sales & Marketing efforts outside of the UK. Under his leadership, Fusion is now the fastest growing BMC partner in the US.
Senior VP of European Sales
Olav has many years of experience working with BMC (as MD of BMC in Germany) as well as other complementary technology vendors. He heads up the German and Dutch Sales offices, and our expanding business in new European markets with a focus on DACH and the Netherlands.
Manager of Fusion Resource Management
Rhys joined Fusion to lead the successful resourcing arm of the business focussed on connecting skilled subject matter experts and consultants with clients project requirements. He brings with him many years of high level requirement experience within IT organisations.
Global Director of Professional Services
Maxime has worked within the Professional Services delivery team for many years. Most recently he headed the graduate program for the business overseeing their development and training. He steps into this role leveraging his organisation skills and understanding of the operational aspects of Fusion's Professional Services team.
Head of Managed Service Operations
Andrew joins Fusion with 20 years’ experience in IT and Telecommunications and includes positions at Virgin Media, Logicalis UK and Nuance. While at Logicalis, Andrew successfully transitioned several large-scale Managed Services into the MSC and oversaw the migration of all Managed Services to the organisation’s Centre of Excellence. He then moved to Nuance where he worked as a Service Operations Manager. He comes to Fusion to continue to drive service excellence to our customers.
Head of Managed Services & Product Development
Keyvan is responsible for the Product Development, Marketing and Sales Operations of Managed Service business at Fusion. Keyvan joined Fusion in 2010 having worked with a large number of global organizations across various disciplines including Data Centre Automation, Big Data, Customer Experience Management, Management Information Systems and Systems Integrations.
Director of Support Services
Nii has worked with Fusion for over 14 years through all aspects of the support organisation. He was appointed to direct worldwide support and maintenance in June 2017, reporting directly to the CEO. Nii is responsible for operational and functional side of support and maintenance and attracting new clients.
Head of Service Excellence
Ciaran has worked across Fusion in a number of capacities, most recently as heading the Managed Service delivery function. He is now focussing on Service Excellence across the full spectrum of Fusion's professional services. He brings a raft of experience as well as a passion for positive customer outcomes and continuous service improvement to ensure the highest standards for our customers.
IT & Information Security
Director of IT and Information Security
Jeremy joined Fusion in 2012. From a technical background, he has worked on large-scale infrastructure, cloud, and technology enablement projects for over 20 years. He is certified in both traditional enterprise IT and virtualisation technologies, and also brings Information Security experience in guiding both policy and technical infrastructure towards industry best practice and ISO security standards compliance.