News

Fusion welcomes new recruits to the team
Fusion are pleased to announce the growth in our global teams with the recent appointment of Daniel Greenway as Project Manager, Ron Goodisman as Sales Specialist within our Resource Management (FRM) ...
Fusion wins BMC Sofware Partner of the Year Award 2018
Fusion Global Business Solutions has been awarded  BMC Software’s DSM Partner of the Year Award 2018 for North America at the recent BMC Global Sales Kick Off event in Las Vegas. Fusion who have recen...
Fusion Celebrates Platinum Partner Status
Fusion Global Business Solutions are pleased to announce their recent Platinum status at the FY19 EMEA BMC Software Partner Forum in Madrid, Spain. Platinum partner status recognises Fusion’s speciali...
How Data Center Jobs are Changing in the Age of the Cloud
This post was originally published on BMC Blogs https://bit.ly/2MEf2sQ There’s been a lot of changes in the Data Center (DC) since the 1990s. We’ve seen the migration of in-house Data Centers to ma...
Customer Service vs Technical Support: What's the Difference?
This post was originally published on BMC Blogs https://bit.ly/2M2c9AR Introduction Business Dictionary defines customer support as “Range of services provided to assist customers in making cost eff...
What is IT Cost Transparency? IT Cost Transparency Explained
This post was originally published on BMC Blogs https://bit.ly/2JLDASO As budgets for IT seem to be on the rise and the importance of a solid technology team only increases, more and more organizat...
Sunil Duggal Celebrates 5 years at Fusion!
On 3rd June 2013, I joined Fusion to run the resourcing business. It was, to say the least, something of a step and a leap into the unknown. Having spent 10 years working in the City, Fusion was locat...
Fusion Support Services - An interview with Marianne Reeves
Fusion are a leading BMC Support Partner with the largest dedicated support team in Europe offering 24×7, global support that goes beyond a basic break-fix service. Our BMC Support Services are modell...
7 Steps for managing multi-cloud expenses
Cloud computing is seen by most CIOs and senior IT execs as a key enabler for driving their digital strategy, providing greater flexibility, agility, faster time-to-market and driving innovation. Howe...
5 reasons why hiring graduates will benefit your business
It’s nearly that time again when university students will be looking ahead to the future, beginning to think about what they are going to do to help shape their working career. Recruitment agencies an...
Getting IT Results Today with IT Artificial Intelligence
This post was originally published on BMC Blogs https://bit.ly/2kdgy8s Once the stuff of science fiction stories, artificial intelligence (AI) is moving into the mainstream. Practical applications ...
What's next in Government IT Service Management? 6 Expert Insights
This post was originally published on BMC Blogs https://bit.ly/2kdUGty Throughout government agencies, public servants use integrated service management tools for streamlined reporting, optimized t...
What is IT Agility? IT Agility Explained
This post was originally published on BMC Blogs - http://spr.ly/61104Dntoe In the ever-evolving world of information technology, being able to effectively respond to market changes is a difficult b...
IR35 – Will it come to the private sector and what does it mean for you?
IR35 legislation was first introduced in 2000, and is designed to combat tax avoidance by workers supplying their services to clients via an intermediary, such as a limited company, but who would be a...
5 essential points to consider when choosing a software vendor’s channel partner
“Our success has really been based on partnerships from the very beginning.” Bill Gates   It's broadly acknowledged that partners in the IT space add value to vendors. Let’s give an e...
Has Sales changed in the last 10 years?
In my opinion fundamentally yes it has in some aspects, but also fundamentally no! (Confused? Read on and I will explain) It always pains me, but salespeople don’t always have the best reputation. ...
What you need to know about GDPR and How Control-M can help
This post was originally published on BMC Blogs - http://spr.ly/61100DnMoA There’s been a lot of talk about the upcoming General Data Protection Regulation requirements and the potential penalties ...
Fusion Support Services - An Interview with Dilpreet Singh Sohanpal
Fusion are a leading BMC Support Partner with the largest dedicated support team in Europe offering 24×7 global support that goes beyond a basic break-fix service. Our BMC Support Services are modelle...
10 Trends That Will Impact the Future of ITSM and IT Operations
What will the future of IT Service Management (ITSM) and IT Operations look like? For me, it’s best to start with two things about modern business that are now both apparent and very important and the...
Maximise Knowledge Management – Improve the user experience and save money
Knowledge management is on most CIO’s minds - whether it’s something that needs to be done, or is in process, businesses today are beginning to see the benefits of this clever tool in being able to im...
Fusion is 20 years old!
This month marks 20 years of trading for Fusion. We would like to thank all the Fusion stakeholders - team members, BMC staff and customers (past and present) for their hard work, support and encourag...
How 200+ Companies Are Using BMC Discovery for Multi-Cloud and Why
This post was originally published on BMC blogs http://ow.ly/PMOW30jo2VX Multi-cloud environments allow unprecedented flexibility for each organization to create exactly the right mix of infrastruc...
24hr Gaming Session for Macmillan Cancer Support
In true Corporate Social Responsibility style, Muther Pola, one of our Presales Consultants and his three friends (Team Fridge) will be taking part in a 24 hour gaming marathon for Macmillan Cancer Su...
Artificial Intelligence today and its future – the opportunities are endless!
When discussing AI, we are really talking about 3 main things: Natural Language Processing – this is the ability to understand what people speak or type. Machine Learning – This is where machi...
Test the DNA of your Managed Service Provider: Command and Control
The Managed Service Provider (MSP) space is a complex multi-faceted industry from global outsourcers to many small new entrants; from SaaS providers to cloud brokers; from specialists to generalists. ...
Cloud-based ITSM: The Competitive Equalizer for Mid-Market Companies
This post was originally published on BMC Blogs. http://spr.ly/61107Du4eR This blog is the first in a three-part series on IT service management for small-to-medium enterprises (SME), in which we’l...
Cloud Cost - Journey without a map
90% of the companies that we talk to currently have some kind of cloud strategy, whether they have already dabbled in cloud and got their proverbial fingers burnt or whether they are still trying to d...
Fusion Acquires BSM Iberia in Spain
Fusion Global Business Solutions, a BMC Software global partner, is delighted to announce the acquisition of BSM Iberia. As a BMC Software partner headquartered in Madrid, Spain, BSM Iberia has extens...
The BMC contractor marketplace is changing, what you need to know
Although BMC has a large pool of on-site expertise, the BMC contracting market place is still a big player within the UK and Europe, as well as beginning to branch out into the US. According to the an...
Fusion continues to grow strongly in North America in 2017
Trusted global BMC Software partner, Fusion Global Business Solutions, continued to grow strongly in North America in 2017 with sales growth of over 30%. Raj Jandu, Director of International Sales, sa...