News

Design Best Practices for Upgrading Your Service Desk
This post was originally posted on BMC Blogs. You can view it by clicking here: https://bit.ly/2qnOX7l With the rapid growth of cloud technologies, the Internet of Things and modern concepts like b...
Fusion welcomes Wes Moskal-Fitzpatrick as Managing Consultant to the team
Fusion Global Business Solutions is pleased to announce the growth of its team with the recent appointment of Wes Moskal-Fitzpatrick as Managing Consultant. Wes joins Fusion with over 10 years’ exp...
Fusion Sponsors Upcoming Race Night for Alzheimer’s Research UK
Fusion Global Business Solutions is pleased to sponsor the upcoming Race Night in aid of Alzheimer’s Research UK. Organised by Sara Morley, our BMC Digital Service Operations Specialist, the event ...
Fusion welcomes Jim Waring as Solutions Architect to the team
Fusion Global Business Solutions is pleased to announce the growth of its team with the recent appointment of Jim Waring as Solutions Architect. Jim joins Fusion from BMC Software and has 18 years’...
Fusion Global Business Solutions recognised as an Investor in People
Fusion, IT Service Management and Operations specialists, headquartered in Hounslow, has been awarded accreditation against the Investors in People Standard, demonstrating their commitment to high per...
Fusion awarded Cyber Essentials Plus Certification backed by GCHQ & UK Government
Fusion Global Business Solutions is pleased to announce it has been awarded the Cyber Essentials Plus Certification backed by the National Cyber Security Centre, a part of GCHQ. Assessed and verified ...
An Interview with George Hayward
Fusion are a leading BMC Support Partner with the largest dedicated support team in Europe offering 24×7, global support that goes beyond a basic break-fix service. Our BMC Support Services are modell...
Fusion Participating in Global Events Throughout October and November
We are delighted to announce that we have four events in the calendar for October and Novemeber. Here’s the lowdown on everything you need to know. BMC Exchange – 18th October, New York Come and...
An Interview with Sara Morley
Fusion are the largest dedicated BMC partner in Europe with over 120 full time staff and a vast pool of BMC skilled contractors providing flexible growth. Our sales organisation is second to none work...
Fusion invites Sean to Hounslow for Work Experience
Last week we were joined by Sean Cox for work experience in our Hounslow office. Sean had the opportunity to spend time with each of our departments. His time saw him getting to know how the business ...
Fusion celebrates Royal Air Force turning 100 with charity lunch
On the 10th July, Fusion staff at our Hounslow office organised a street party and fundraising event to celebrate the Royal Air Force turning 100. The office was ideally situated in the path of the...
An interview with Rhys Jenkins
Fusion are the largest dedicated BMC partner in Europe with over 120 full time staff and a vast pool of BMC skilled contractors providing flexible growth. Our sales organisation is second to none work...
Fusion welcomes new recruits to the team
Fusion are pleased to announce the growth in our global teams with the recent appointment of Daniel Greenway as Project Manager, Ron Goodisman as Sales Specialist within our Resource Management (FRM) ...
Fusion wins BMC Sofware Partner of the Year Award 2018
Fusion Global Business Solutions has been awarded  BMC Software’s DSM Partner of the Year Award 2018 for North America at the recent BMC Global Sales Kick Off event in Las Vegas. Fusion who have recen...
Fusion Celebrates Platinum Partner Status
Fusion Global Business Solutions are pleased to announce their recent Platinum status at the FY19 EMEA BMC Software Partner Forum in Madrid, Spain. Platinum partner status recognises Fusion’s speciali...
How Data Center Jobs are Changing in the Age of the Cloud
This post was originally published on BMC Blogs https://bit.ly/2MEf2sQ There’s been a lot of changes in the Data Center (DC) since the 1990s. We’ve seen the migration of in-house Data Centers to ma...
Customer Service vs Technical Support: What's the Difference?
This post was originally published on BMC Blogs https://bit.ly/2M2c9AR Introduction Business Dictionary defines customer support as “Range of services provided to assist customers in making cost eff...
What is IT Cost Transparency? IT Cost Transparency Explained
This post was originally published on BMC Blogs https://bit.ly/2JLDASO As budgets for IT seem to be on the rise and the importance of a solid technology team only increases, more and more organizat...
Sunil Duggal Celebrates 5 years at Fusion!
On 3rd June 2013, I joined Fusion to run the resourcing business. It was, to say the least, something of a step and a leap into the unknown. Having spent 10 years working in the City, Fusion was locat...
Fusion Support Services - An interview with Marianne Reeves
Fusion are a leading BMC Support Partner with the largest dedicated support team in Europe offering 24×7, global support that goes beyond a basic break-fix service. Our BMC Support Services are modell...
7 Steps for managing multi-cloud expenses
Cloud computing is seen by most CIOs and senior IT execs as a key enabler for driving their digital strategy, providing greater flexibility, agility, faster time-to-market and driving innovation. Howe...
5 reasons why hiring graduates will benefit your business
It’s nearly that time again when university students will be looking ahead to the future, beginning to think about what they are going to do to help shape their working career. Recruitment agencies an...
Getting IT Results Today with IT Artificial Intelligence
This post was originally published on BMC Blogs https://bit.ly/2kdgy8s Once the stuff of science fiction stories, artificial intelligence (AI) is moving into the mainstream. Practical applications ...
What's next in Government IT Service Management? 6 Expert Insights
This post was originally published on BMC Blogs https://bit.ly/2kdUGty Throughout government agencies, public servants use integrated service management tools for streamlined reporting, optimized t...
What is IT Agility? IT Agility Explained
This post was originally published on BMC Blogs - http://spr.ly/61104Dntoe In the ever-evolving world of information technology, being able to effectively respond to market changes is a difficult b...
IR35 – Will it come to the private sector and what does it mean for you?
IR35 legislation was first introduced in 2000, and is designed to combat tax avoidance by workers supplying their services to clients via an intermediary, such as a limited company, but who would be a...
5 essential points to consider when choosing a software vendor’s channel partner
“Our success has really been based on partnerships from the very beginning.” Bill Gates   It's broadly acknowledged that partners in the IT space add value to vendors. Let’s give an e...
Has Sales changed in the last 10 years?
In my opinion fundamentally yes it has in some aspects, but also fundamentally no! (Confused? Read on and I will explain) It always pains me, but salespeople don’t always have the best reputation. ...
What you need to know about GDPR and How Control-M can help
This post was originally published on BMC Blogs - http://spr.ly/61100DnMoA There’s been a lot of talk about the upcoming General Data Protection Regulation requirements and the potential penalties ...
Fusion Support Services - An Interview with Dilpreet Singh Sohanpal
Fusion are a leading BMC Support Partner with the largest dedicated support team in Europe offering 24×7 global support that goes beyond a basic break-fix service. Our BMC Support Services are modelle...