About Us

We deliver measured outcomes for our customers with AI-powered service management and operations.

We Help IT Optimize Your Business

With our own software and world class vendors like BMC software and Automation Anywhere, we will help you optimise and automate your workflows, improve productivity and reduce costs. With global offices, we specialise in complex implementations and working in secure environments. 

Fusion has been providing successful solutions for IT Service Management (ITSM) and IT Operations since 1998. We are specialists in these critical areas, expert in delivering end-to-end solutions for organizations, helping you to understand your potential and building your roadmap to success. Our solutions focus on outcomes that move your key performance indicators (KPIs) most critical to the business.

Our customers know that with our premium service comes the quality and assurance of 100% delivery, every time. Our teams consistently go above and beyond to ensure we deliver results to our customers in even the most challenging of circumstances. We specialize in complex deployments across the globe, in some of the most secure and challenging environments.

Fusion has a trusted team of more than 170 staff, working in some of the most secure environments on the planet. We are one of BMC Software’s most experienced and committed partners. We bring the training, certifications and experience to deliver the right solutions for you, as we have for hundreds of customers.



About BMC

BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. Bringing both unmatched experience in optimization and limitless passion for innovation to technologies from mainframe to mobile to cloud and beyond, BMC helps more than 10,000 customers worldwide reinvent, grow, and build for the future success of their enterprises, including 92 of the Forbes Global 100.


Automation Anywhere Logo

About Automation Anywhere

Based in the U.S. and operating globally, Automation Anywhere is recognized for its RPA platform, the most widely deployed of its kind in the world. The mission of Automation Anywhere is to enable companies to operate with unprecedented productivity and efficiency by automating any part of the enterprise that can be automated, using The Intelligent Digital Workforce, the most intelligent and intuitive robotic process platform. 

With a goal of taking the robot out of the human, Automation Anywhere wants to free employees from repetitive, mundane tasks, giving them the time and creativity to innovate and solve business challenges. In a world where each employee works side by side with digital works, we’ll all be exponentially more productive and fulfilled.


About Amazon Web Services

Amazon Web Services (AWS) is a secure cloud services platform, offering compute power, database storage, content delivery and other functionality to help businesses scale and grow. Explore how millions of customers are currently leveraging AWS cloud products and solutions to build sophisticated applications with increased flexibility, scalability and reliability.



Fusion is compliant with the ISO/IEC 27001 Information Security Management standard, as certified by BSI.

Fusion is compliant with the UK Cyber Essentials Plus standard, and is a Crown Commercial Services Supplier.

Fusion is an accredited Crown Commercial Service Supplier on the G-Cloud 10 framework, securely offering cloud services to the public sector.

Fusion is accredited by Investors in People and is a company committed to the welfare of our staff.

Let us show you how we can help you succeed with ITSM, IT operations, digital transformation or whatever challenges matter most to your business.