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Serving over 250 global customers across industries, we've empowered Banks in 60+ countries to enhance customer experience and compliance, bolstered network performance and service launch for Telcos in 20+ countries, streamlined production for Automotive manufacturers in 10+ countries, ensured timely project delivery for System Integrators in 20+ countries, optimised supply chains for Retailers in 10+ countries, improved care quality for Healthcare providers in the UK and USA, and strengthened cybersecurity for Defence sector organisations in the UK and Europe.
250+
Customers Worldwide
200+
Employees
3
Continents
480m+
Users Supported
Banking & Insurance
The banking and insurance industry across 60 countries have reaped the benefits of our expertise, experiencing significant enhancements in customer experience, cost reduction, and regulatory compliance.
Automotive
With our aid, automotive manufacturers across 10 nations have seen advancements in their production processes, cost-effectiveness, and product development.
Telecommunication
Telecommunication firms spanning over 20 countries have harnessed our services to elevate their network performance, minimise churn, and unveil innovative services.
System Integrators
We have supported System Integrators from over 20 countries to successfully deliver some of the most complex service management projects in the world, on time and within budget.
Retail
Our expertise has enabled retailers from 10 different countries to refine their supply chain management, optimise inventory levels, and substantially boost customer satisfaction.
Healthcare
Healthcare providers in the UK and USA have raised the quality of care they provide, curbed costs, and adhered to regulatory standards, all under our proficient counsel.
Defence
Defence entities across the UK and the European theatre have engaged Fusion GBS to bolster their cybersecurity posture, whilst also delivering crucial infrastructure support across the full spectrum of land, maritime, and aerial operations.
Latest from Fusion GBS
Blog
The AI Job Math: Stop Wasting Time, Start Creating Value
In her book, The Experience Mindset, Tiffani Bova outlines seven key attributes that define a great customer experience—efficiency, personalisation, predictiveness, proactivity, flexibility, responsiveness, and value delivery
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Customer Success Story
Outmanoeuvring the Giants: Why Agility Wins in the As-a-Service Era of XaaS
Fusion GBS helped Adtran overcome operational challenges of shifting to XaaS (Everything-as-a-Service) to improve service speed, efficiency & scalability, creating a future-ready model
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