Support
To be a leader in Service Management, delivering outstanding customer outcomes.
Shape your Career with Us
Fresh out of University? Step into a future full of opportunity.
Launch Your Career with Us
Ready to kick-start your career in consulting and technology? Our Graduate Program gives ambitious graduates the opportunity to work on meaningful projects from day one, learning alongside experienced professionals while building the skills and confidence to thrive.
Whether you're passionate about solving business challenges, delivering innovative technology solutions, working with customers, or driving digital transformation, you'll gain hands-on experience, structured learning, and mentorship that will help you grow into a trusted professional.
Each year, we welcome talented graduates into a range of teams and specialisations. From day one, you’ll be supported to learn, build your skills, collaborate with experienced colleagues, and gradually take on greater responsibility, all while building a rewarding career in an environment that supports your growth every step of the way.
Our Vision and Mission
What guides us today and where we're heading.
To leverage our expertise, people and innovative approach to help customers scale their digital business.
Our Core Values
Focus
Focus on Service Management & Operations
Customers
Excellent Service, Trust & Mutual Respect
People
Hire the best people - Train, Support & Respect them
Values
Honesty, integrity, and professionalism
Community
Local communities, charity & climate
Benefits & Perks
We offer comprehensive benefits and perks designed to support your professional growth and personal wellbeing.
Art & Creativity Benefit
We recognise that creativity and personal growth take many forms; from music, dance, and painting to learning new languages. Not everyone recharges through sports or fitness, and that's why we actively support creative and learning-focused activities outside of work.
This benefit encourages creative expression, cultural exploration, and continuous learning, including language courses. The focus is on participation and personal development rather than on purchasing equipment; because what matters most to us is taking time to explore interests that inspire and energise you.
Health & Fitness Benefit
We care about health and well being, and we believe regular movement plays an important role in staying healthy. That's why we support a wide range of fitness and wellness activities that help our people stay active.
This benefit covers activities such as gym memberships, fitness apps, climbing or bouldering, swimming, yoga, group classes, and similar forms of exercise. It can also be used to support exercise equipment that enables you to stay active in a way that works for you. The focus is on encouraging regular movement and healthy habits.
Birthday Day Off
We believe that personal moments matter. That's why we celebrate our people by giving every employee an extra day off for their birthday.
Birthday Leave is our way of recognising you, a small but meaningful pause to celebrate, recharge, or spend time doing something that matters to you. It reflects our appreciation for the individual beyond their role and our belief that work should leave room for life's special moments.
Working Place
We offer flexibility in how and where work gets done. Our Work from Anywhere approach supports remote working from home and, where feasible, temporary work from another location, depending on role, location, project requirements, and applicable legal frameworks.
As a global organisation, working arrangements may vary by country and local regulations. We balance flexibility with responsibility to ensure compliant, sustainable, and effective ways of working for our teams and our clients.
Private Health Insurance
We care about the health and well being of our people. That's why we provide private health insurance to support access to healthcare and medical services.
Coverage and conditions may vary depending on region and local regulations, ensuring appropriate and compliant solutions across our global organisation.
Anniversary Bonus
We value long term commitment and the people who grow with us over time. To recognise this dedication, we celebrate career milestones with an Anniversary Bonus at regular service intervals.
This benefit is our way of saying thank you for the experience, loyalty, and contribution our employees bring to Fusion GBS over the years, acknowledging that lasting impact is built through long term relationships and shared success.
Sabbatical
We recognise that sometimes people need time for deeper rest, reflection, or personal priorities. Our Sabbatical benefit offers the opportunity to take an extended break from work at certain points in your career.
Sabbaticals are designed to support personal growth, long term well being, and sustainability at work. Availability and conditions may vary depending on role, location, tenure, and local regulations, ensuring responsible and compliant arrangements across our global organisation.
Flexible Bank Holiday
We recognise that public holidays don't always align with individual needs or cultural preferences. Where permitted by local contracts and regulations, we offer the flexibility to take public holidays in a way that works best for you.
This benefit allows eligible employees to use their public holiday entitlement more flexibly, supporting personal priorities while respecting local legal frameworks and business requirements. Availability may vary by country and employment contract.
Stephanie Jungwirth
Accounting Specialist
Bachelor degrees: iba internationale Berufsakademie – in Munich
Apprenticeship: IHK München Oberbayern – in Munich
My journey at Fusion GBS began in 2018. After completing my Fachabitur (specialised secondary school diploma), I started looking for an apprenticeship and discovered Fusion GBS on the usual job portals. From my very first interview with Conni, I felt welcomed and comfortable. The friendly, family-like atmosphere immediately convinced me that Fusion GBS was the right place for me.
Originally, I had applied for an apprenticeship as an office management assistant. However, thanks to Fusion a new opportunity came up: a dual degree in Business Administration with a focus on Marketing communication and PR. At the same time, I was able to successfully complete my office management apprenticeship.
During my apprenticeship I gained experience in all departments – from Finance to Marketing, Sales, and even Executive Management. Early on, I realised that I was particularly drawn to the Finance department. After completing my bachelor’s degree and apprenticeship, this interest was shared by Carmen and Conni and in 2021 I joined the Finance Team.
Since then, I’ve had the chance to continuously expand my knowledge, take on responsibilities, and learn every day. The time during my studies and apprenticeship wasn’t always easy, but Fusion GBS supported me every step on my way. This support helped me balance work and study successfully, and it has given me the confidence to take on my next professional challenge. Starting in October 2025, I will begin further training to become a Certified Management Accountant – a step I am looking forward to.
Bastian Albrecht
BMC Solution Architect and Senior Consultant
B.Sc. in IT Service Management, Germany
M.Sc. in Media Informatics, Germany
My name is Basti, I’m 34 years old, and I’ve been with Fusion GBS since 2018. I work as a BMC Solution Architect and Senior Consultant at Fusion GBS, specialising in IT Service Management—currently on a project with Porsche.
My journey hasn’t been about having the “perfect” toolkit from day one. I joined Fusion GBS on a friend’s recommendation and entered the BMC world with no prior experience. What made the difference was pace: I committed to learning quickly, delivering early value, and refining solutions through real customer feedback.
I started out as a Junior Consultant, then moved into Consultant, Senior Consultant, and finally Solution Architect by consistently transforming business challenges into simple, scalable solutions. Working on site accelerated my progress—listening to users, mapping processes, and translating needs into clean BMC designs.
Academically, I hold a B.Sc. in IT Service Management and an M.Sc. in Media Informatics, which enables me to bridge product architecture with user experience and change management. Today, I lead and co-design BMC implementations that reduce friction, standardise processes, and make support teams measurably more efficient.
The common thread in my career is simple: say yes, learn fast, and deliver. Often, your ability to learn quickly is more valuable than any single tool listed on your CV.
Fusion GBS has consistently challenged and supported me, helping me grow along the way. If I had the chance, I’d do it all over again.
Advice to Students
You can learn anything. Your current skillset doesn’t set your ceiling—your willingness to learn does. Say yes, learn quickly, and get as close as possible to real customers and real problems.
Eugen Degraf
Lead Developer
Saxion Hogeschool in Netherlands Enschede, NL
Hochschule Schmalkalden in IT-Servicemanagement, Germany
I joined the R&D department and had the chance to work on building a product from scratch. We needed a solution that worked out of the box, without a lot of customisations in software products, and can be reused for different customer needs.
My focus wasn’t on coding, but I liked the challenge of finding a simple way to solve complicated integration problems. I broke things down into smaller parts and turned them into a product we could provide to our customers.
What really made a difference, was my colleagues — they’re always ready to share their knowledge, talk about new tech, and exchange ideas. That teamwork made solving hard problems easier and gave me new inspiration.
It showed me how satisfying it is to turn something complex into something simple that others can use. That’s why I chose this department and why I still enjoy working here.
Zahara Rangwala
Associate Software Engineer
I wanted to take a moment to share my experience of starting my career with Fusion GBS. It has been a truly enriching journey where I have had the opportunity to learn, grow, and understand both the technical and professional aspects of my role.
The training sessions and evaluation process have been especially valuable for me. They not only helped me strengthen my foundational knowledge but also gave me clarity on expectations and areas of improvement. The structured approach made it a great learning experience and allowed me to track my progress effectively.
From the very beginning, I felt welcomed and supported, which made it easier for me to adapt and contribute. During this time, I explored new challenges, enhanced my skills, and gained meaningful exposure. The guidance from my mentors, the training provided by them and the collaborative work environment have played a significant role in my development.
I am truly grateful for this opportunity and look forward to continuing my journey here, learning more, and adding value to the team.
Thank you once again for your support.
Life at Fusion
In Their Own Words
Hear directly from people who have started and developed their careers with Fusion GBS.
Fusion GBS has created a truly supportive and welcoming environment, even while working remotely. Joining after university gave me valuable insight into the working world, with a great balance of independence and collaboration. Fusion GBS has helped me develop skills I’ll use for life, and the flexibility means I can complete my part-time master’s alongside, a chance I’m very grateful for.
Charlotte Scott
Contracts Assistant, Durham University
When I joined Fusion GBS, I received plenty of training and support to get up to speed quickly. No two days are the same, and while I mainly work remotely, I really value the regular catch-ups and meeting colleagues face-to-face. Everyone is supportive, and I’ve learned that developing soft skills is just as important as technical expertise.
Rahul Dadhania
Consultant Services, Coventry University
I would like to share my gratitude as I begin my journey at Fusion GBS. My time here has been enriching and rewarding, with a supportive and collaborative environment from day one. The well-structured training and hands-on projects helped me build a strong foundation and confidence. I truly appreciate the guidance, mentorship, and feedback from my team and seniors. I’m grateful for this opportunity and look forward to contributing and growing further.
Khushi Parmar
Associate Software Engineer
Service Management is something we all use—like when you ring your phone company to sort out an issue. If you want to make a difference and support others, joining this team is a great opportunity. Communication is key, and with focus you can get to grips with BMC products in around six months, though everyone’s journey is different. I’ve been in Presales for several years now and I’m still learning every day.
Max Bugl
Presales Consultant, FOM Munich
Fusion GBS was my first job after university, and I’ve now been here 10 years. The interview was relaxed and friendly, so my advice is not to overthink it—mistakes are part of learning. Within months I completed BMC training, worked on projects, and by the end of my first year I was confident speaking with customers. I’m originally from Poland, now based in the UK, and the journey has been both challenging and rewarding.
Karina Grupka
Senior Consultant, University of London
At Fusion GBS, learning and gaining experience never stop. Since joining Fusion, I have experienced a good environment that makes it easy to do that, one where everyone works together, feels included, and is encouraged to grow. It feels great to be part of a team that's supportive and easy to work with.
Kartikaye Mishra
Associate Software Engineer
I joined Fusion GBS through the graduate scheme and now work in Innovations, supporting departments from coding and data to business insight. What I value most is the smart, flexible, and responsible way of working. Within six months I was already visiting customers, and throughout my journey I’ve always felt fully supported by the team.
Muther Pola
Head of AI, University of Westminster,
University of Bath and LSE
It has been a great learning journey at Fusion Global Business Solutions. The technical training from our mentors was practical, real-world, and hands-on, helping me understand the tools and project tasks better. The welcoming, supportive culture encouraged me to ask questions freely. Fusion GBS feels truly people-oriented, and I’m grateful to start my career here. I’m excited to keep learning and growing. Thank you for this opportunity.
Ayush Soni
Associate Software Engineer