*To apply, simply click the button below and email us your CV

Find out more about Fusion GBS here, and for more opportunities, take a look at our job listings page.

Account Director - ServiceNow

About Fusion:

Fusion GBS is a global leader in service management. We support organizations in transforming their operations through data-driven insights, scalable digital solutions, and proven methodologies. With over 25 years of experience, we deliver measurable outcomes across industries and simplify complex challenges to accelerate digital change.

Key Responsibilities:

• Working closely with internal and external teams to generate interest with prospects and customers in around service management, operations management and automation / RPA space

• Execute on sales opportunities, owning the process throughout the sales lifecycle

• Work closely with ServiceNow Sales Organizations as well as business development representatives (BDRs) to align with their campaigns to support new logo growth.

• Work closely with Fusion pre-sales team members to understand customer use cases and outcomes

• Negotiate sale and buy price for licences

• Work closely with Professional Services to align implementation services

• Provide regular updates on progress and pipeline health, present quarterly business plans.

Technical skills:

• Interest in enterprise software technologies.

• Use of Salesforce as a CRM tool (or similar CRM platforms).

• ServiceNow Sales accreditations.

• Familiar with ITIL concepts.

Business skills:

• Experience developing new business opportunities

• Plan activities aligned with revenue goals

• Experience selling ServiceNow licensing and Services, using

  value‑based selling approaches.

• Experience working with major sales methodologies (e.g., MEDDIC).

Interpersonal skills and competencies:

• Excellent written and verbal communication skills

• Ability to present proposals to senior leaders.

• Numerate, able to understand revenue and margin calculations

• Strong negotiation skills with customers and partners

Qualifications:

• Bachelor Degree or equivalent preferred

Fusion GBS is an equal-opportunity employer. We welcome applicants of all genders, backgrounds, identities, and experiences.

*To apply, simply click the button below and email us your CV

Find out more about Fusion GBS here, and for more opportunities, take a look at our job listings page.