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Account Director

USA
Posted: 16/09/2026

*To apply, simply click the button below and email us your CV

Find out more about Fusion GBS here, and for more opportunities, take a look at our job listings page.

 

Account Director

 

About Fusion:

Fusion GBS is a global leader in service management. We support organizations in transforming their operations through data-driven insights, scalable digital solutions, and proven methodologies. With over 25 years of experience, we deliver measurable outcomes across industries and simplify complex challenges to accelerate digital change.

 

Key Responsibilities:

  • Working closely with internal and external teams to generate interest with prospects and customers in around service management, operations management and automation / RPA space

  • Execute on sales opportunities, owning the process throughout the sales lifecycle

  • Work closely with BMC and Automation Anywhere Account Managers as well as business development representatives (BDRs) to align with their campaigns to support new logo growth

  • Work closely with Fusion pre-sales team members to understand customer use cases and outcomes

  • Negotiate sale and buy price for licences

  • Work closely with Professional Services to align implementation services

  • Provide regular updates on progress and pipeline health, present quarterly business plans.

 

Technical skills:

  • Interest in enterprise software technologies.

  • Use of Salesforce as a CRM tool (or similar CRM platforms).

 

Business skills:

  • Experience developing new business opportunities

  • Plan activities aligned with revenue goals

  • Experience selling software licences (preferably SaaS) using value-based selling approaches.

  • Experience working with a sales methodology (e.g., MEDDIC).

  • Experience of selling IT Service Management or IT Service Assurance products (beneficial).

 

Interpersonal skills and competencies:

  • Excellent written and verbal communication skills

  • Ability to present proposals to senior leaders.

  • Numerate, able to understand revenue and margin calculations

  • Strong negotiation skills with customers and partners

 

Qualifications:

  • Degree, HND or equivalent preferred

 

Fusion GBS is an equal-opportunity employer. We welcome applicants of all genders, backgrounds, identities, and experiences.

 

*To apply, simply click the button below and email us your CV

Find out more about Fusion GBS here, and for more opportunities, take a look at our job listings page.