*To apply, simply click the button below and email us your CV

Junior BMC Remedy ITSM Technical Consultant: Graduate Opportunity 

During training, technical responsibilities will include:

• Assisting in the configuration and development of BMC ITSM products (e.g., BMC Remedy, BMC Helix).
• Build an understanding of the processes involved in IT Service Management
• Install, configure and integrate between BMC products and other enterprise systems.
• Collaboration with project teams to gather and analyse client requirements.
• Provide technical support and troubleshooting for BMC product implementations.
• Participate in testing and quality assurance activities to ensure successful project delivery.
• Document steps taken when implementing configurations, customisations, and integrations.
• Stay up to date with the latest BMC product features and industry best practices.

Skills / Qualities

• Basic understanding of IT Service Management concepts and frameworks (e.g., ITIL).
• Experience with BMC products (e.g., BMC Remedy, BMC Helix) is a plus.
• Familiarity with scripting languages (e.g., JavaScript, Python) and SQL.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• Willingness to learn and adapt in a fast-paced environment.
• German as a second language would be a bonus but not required.

Qualifications

Relevant Information Technology Degree and Experience of project delivery under programme management.

Our Offer

We are looking for a new team member for our Professional Service Team. This specific role is based in the UK. The successful candidate will be offered a competitive salary and extensive social benefits, such as additional birthday day off, Sports Membership, flexible bank holiday and much more. You will enjoy flexible working-hours and the ability to work remotely. You will receive training and ongoing professional development to enable you to fulfil your role in the best possible way.

About Fusion GBS

As a global leader in service management, we help businesses transform their operations with data-driven insights, scalable digital solutions, and measurable results. We take pride in serving a broad spectrum of industries across the world.

Find out more about Fusion GBS here, and for more opportunities, take a look at our job listings page.

*To apply, simply click the button below and email us your CV