*To apply, simply click the button below and email us your CV

Find out more about Fusion GBS here, and for more opportunities, take a look at our job listings page.

Solution Consultant

About Fusion:

Fusion GBS is a global leader in service management. We support organizations in transforming their operations through data-driven insights, scalable digital solutions, and proven methodologies. With over 25 years of experience, we deliver measurable outcomes across industries and simplify complex challenges to accelerate digital change.

About the role:

The Solution Consultant is a key contributor to business growth, supporting the Sales team in identifying, qualifying and nurturing sales opportunities. This individual will work closely with the Sales teams to understand customer needs, demonstrate the value of our product and position our solutions as the optimal choice for Enterprise Service Management.

Key Responsibilities:

• Presentation of the added value and functions of Fusions own solutions as well as the solutions of our partners (BMC Software, ServiceNow, Halo ITSM, ...) at all levels.

• Planning, preparation, and implementation of customer-specific demos

• Implementation of proof-of-values

• Creation of cross-product solution scenarios based on customer requirements

• Proposal Development: Create comprehensive statements of work (SOWs) and project plans to support sales teams in developing customized proposals that address customer needs and align with our service offerings.

• Solution Design: Collaborate with technical experts to design tailored solutions that meet customer requirements and maximize the value of our products.

Experience:

• Proven experience in a presales or sales engineering role within the IT industry.

• Collaboration with Sales teams to optimize the sales pipeline, track progress, and identify potential risks or challenges.

• Articulate compelling value propositions that highlight the unique benefits and ROI of our solutions, differentiating them from competitors.

• Value Selling: Experience in value-based selling techniques and methodologies.

Knowledge:

• ITIL certified

• BMC Certified Associate (Helix ITSM, Helix CMDB or others)

• ServiceNow Certified Associate

Skills:

• Solid communication and presentation skills, both verbal and written.

• Solid technical aptitude and problem-solving skills

• Native speakers in the region, English (fluent)

Qualifications:

• Strong understanding of the Enterprise Service Management concept, ITIL framework, and ITSM software solutions.

• Customer Relationship Building: Foster strong relationships with potential customers, building trust and credibility.

• Technical Consultation: Provide technical guidance and support to Sales teams during the sales process, ensuring a deep understanding of our products and their capabilities.

• Competitive Analysis: Stay informed about industry trends, competitor offerings, and market dynamics to identify opportunities for differentiation and competitive advantage.

• Value Proposition Development: Articulate compelling value propositions that highlight the unique benefits and ROI of our solutions, differentiating them from competitors.

Fusion GBS is an equal-opportunity employer. We welcome applicants of all genders, backgrounds, identities, and experiences.

*To apply, simply click the button below and email us your CV

Find out more about Fusion GBS here, and for more opportunities, take a look at our job listings page.