About Us

You need consistently effective, business-driven IT solutions, today and tomorrow. Fusion can help.

We Help IT Optimize Your Business.

We are the “go-to” BMC Software experts for skills and solutions as the only BMC Platinum Partner in the UK and one of only a handful globally.

Fusion has been providing successful solutions for IT Service Management (ITSM) and IT Operations since 1998. We are specialists in these critical areas, expert in delivering end-to-end solutions for organizations, helping you to understand your potential and building your roadmap to success. Our solutions focus on outcomes that move your key performance indicators (KPIs) most critical to the business.

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Our customers know that with our premium service comes the quality and assurance of 100% delivery, every time. Our teams consistently go above and beyond to ensure we deliver results to our customers in even the most challenging of circumstances. We specialize in complex deployments across the globe, in some of the most secure and challenging environments.

Fusion has a trusted team of more than 100 staff, working in some of the most secure environments on the planet. We are one of BMC Software’s most experienced and committed partners. We bring the training, certifications and experience to deliver the right solutions for you, as we have for hundreds of customers.

Recent Awards

  • Delivered the largest single deployment of BMC’s Digital Workplace in the world (240,000 end users).
  • Were the BMC Software experts for one of Europe’s largest-ever engineering projects.
  • Delivered the BMC elements underpinning one of Europe’s largest Internet of Things (IoT) utility projects.
  • Has successfully delivered more than 3,500 projects and counting.
  • Has delivery, and support capabilities in four continents.
  • Has been working with Remedy for longer than any other UK Partner.


About BMC

BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. Bringing both unmatched experience in optimization and limitless passion for innovation to technologies from mainframe to mobile to cloud and beyond, BMC helps more than 10,000 customers worldwide reinvent, grow, and build for the future success of their enterprises, including 92 of the Forbes Global 100.


About Amazon Web Services

Amazon Web Services (AWS) is a secure cloud services platform, offering compute power, database storage, content delivery and other functionality to help businesses scale and grow. Explore how millions of customers are currently leveraging AWS cloud products and solutions to build sophisticated applications with increased flexibility, scalability and reliability.


We have an extensive skill base across all BMC products with numerous BMC Certified Professionals.

Remedy ITSM/Helix
MyIT/Digital Workplace
Smart IT

Discovery (ADDM)
BMC Capacity Optimization


Fusion is compliant with the ISO/IEC 27001 Information Security Management standard, as certified by BSI.

Fusion is compliant with the UK Cyber Essentials Plus standard, and is a Crown Commercial Services Supplier.

Fusion is an accredited Crown Commercial Service Supplier on the G-Cloud 10 framework, securely offering cloud services to the public sector.

Fusion is accredited by Investors in People and is a company committed to the welfare of our staff.

Let us show you how we can help you succeed with ITSM, IT operations, digital transformation or whatever challenges matter most to your business.