Please accept this event invitation to confirm your attendance.

Invites you to:
ARTIFICIAL INTELLIGENCE
FOR
SERVICE MANAGEMENT
Thursday, 21st November 2018
4:00 pm – 7:00 pm
Location:
ANDAZ LONDON LIVERPOOL STREET
40 LIVERPOOL ST
LONDON
EC2M 7QN
Agenda:
- Introduction – 5 mins
- Reality or hype? – 30 mins
- The AI landscape in Service Management
- Vendor approach to AI in Service Management – 20 mins
- Operational Improvements in AI that can be delivered – 30 mins
- Today and in the near future
- Guest speaker – Vodafone (TBS) – 20 mins
- Experience in conversational AI
- Q&A – 15 mins