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Everything Looks Green From Where You Are Standing

See how digital service operations and AIOps help organisations spot service failure earlier, reduce MTTR and improve service availability.

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Breaking the Transformation Deadlock

Stuck in inertia? Learn how leadership alignment, targeted investment, and change engagement help organisations break transformation deadlock.

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Fusion In India

A Diwali to Remember: Fusion in India Celebrates the Festival of Lights

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The Hidden Cost of Inefficient Processes

What Formula One can teach businesses about inefficiency, productivity loss, and process improvement.

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Employee Experience as a Growth Driver

Explore how employee experience can improve customer satisfaction, retention, productivity and sustainable business growth.

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Bridging Continents: When Members from the India and Germany Teams United in Munich

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Future of Work: Top Summer Reads

Explore top summer reads on AI, hybrid work, employee experience, customer experience, leadership and the future of work.

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Fusion in India Best Employer Brand Award

Fusion in India Wins "Best Employer Brand Award 2024" Three Times in a Row!

Fusion in India wins Central India's Best Employer Brand 2024 for 3rd year, recognized for exceptional people practices & commitment to excellence

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What AIOps Really Is (and Isn’t)

Separate hype from reality with a clear explanation of AIOps, its limitations, and how it can support service and operations teams effectively.

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It's Official! Fusion GBS is a Great Place To Work

We are proud to announce our Germany, India, Spain and the UK hubs have received Great Place To Work® Certification™. It is the most definitive employer-of-choice recognition that companies aspire to achieve.

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AIOps for Scaling Digital Business

Fusion GBS shares how AIOps works to streamline workflows and improve operational efficiency through artificial intelligence for IT Operations

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ERP & Service Management: Bridging the Engagement Gap

ServiceNow’s Financial Analyst Day in May '23 highlighted the overlooked gap between Enterprise Resource Planning (ERP) and Service Management. This gap impacts an organisation's capacity for customer and employee engagement.

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Implementing Generative AI in ITAM: Best Practices and Takeaways

This blog aims to demystify the steps to seamlessly integrate Generative AI into your ITAM processes, offering a roadmap of adoption & effective implementation

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The Future of ITAM with Generative AI

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Deep Dive into Generative AI Applications in ITAM

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An Outlook on Generative AI and IT Asset Management

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