AI Talos

As a state-of-the-art Deep Learning AI platform, AI Talos integrates our vast IT Service Management expertise with robust data science capabilities.

Accelerated Service Catalog

Fusion GBS's Accelerated Service Catalog (ASC) is a comprehensive collection of the most frequently used services for the BMC Helix DWPA Portal, designed to rapidly enable user communities.

About Fusion Global Business Solutions

With over 25 years of experience as a global leader in service management, we help transform business operations using data insights, automation, and measurable outcomes.

Top 5 Service Management Fails & How to Fix Them - Fusion GBS

This video covers the top 5 areas IT leaders are highlighting as areas in service management and operations that are holding them back in supporting the big digital transformation programmes.

Rapid Service Management Onboarding

Fusion GBS: Build a critical mass service catalog in 2 weeks

Automation Landscape

We look at the poor adoption of automation, and how the landscape is changing through AI, Robotic Process Automation and pre-packaged automation content

3 Steps in Building a Great Self-Service Solution

We look at 3 steps that help you build a customer centric omni channel self-service solution that resolves issues fast and gets users what they need, when they need it.