Careers in IT & Consulting | Fusion GBS

Join Fusion GBS. Explore global career opportunities in IT service management, automation, AI, engineering and enterprise technology consulting.

Successful ITSM Transformation Patterns

We look at the recurring patterns seen in successful ITSM transformations, including improved visibility, clearer demand, standardised fulfilment, explicit ownership and phased delivery of change.

Why ITSM Self-Service Adoption Fails (and How to Fix It)

Learn why ITSM self-service adoption fails and how to increase usage, reduce service desk demand, and improve operational efficiency.

IT/OT Resilience for Critical Utility Services

Strengthen IT/OT resilience with better asset visibility, incident discipline, control evidence and change governance across critical utility services.

3 Steps to IT Asset Management Excellence

A practical three-step IT asset management roadmap covering discovery, lifecycle control and continuous improvement to strengthen visibility, compliance and efficiency

Turn ITAM Data Into Better Business Decisions

Better ITAM starts with the data needed for a specific outcome. See how a top-down approach improves asset visibility, data quality, compliance and decisions.

ISO 27001, GDPR, and PCI DSS: Key Compliance Requirements Explained

Build an Insurance Service Roadmap

Build an insurance service management roadmap with scorecards, AI Talos insight and Value Adoption Services from Fusion GBS.

Insurance Service Metrics That Matter | Fusion GBS

Measure insurance service management with service scorecards, AI Talos insight and metrics across claims, broker service and change.